In wake of the massive power outage crippling India, with 600,000,000 people without power, I have to wonder how all of the call and support centers that have been outsourced are getting by? Of course, the real tragedy are the miners stuck underground, hospitals and other critical infrastructures being powerless.
I can just imagine trying to call support of one of the major technology manufacturers that has a call center there.
"We are experiencing unusually long delays. Please continue to hold and someone will be with you, eventually".
The financial downside is that companies that process orders out of India are unable to take or process the orders. Not good.
That's all for today. Synchro ERP has power at all global support centers.
Until next time, see you on down the road.
Shane Allen
Head of Synchro ERP North American Operations
ERP SOFTWARE SPECIFIC FOR THE CAST METAL INDUSTRY Cut your business costs, spend less time managing systems and more time focused on profit and growth!
No comments:
Post a Comment