I cut my teeth in the foundry industry at the now defunct and bulldozed Citation Lufkin Texas Foundries. During my twelve years spent there, there was one classic memo that was sent out to all salary employees. At the time, the foundry was struggling to obtain quality certifications and there were a number of employees doing everything possible to prevent it from happening or doing a poor job of making it happen. As Texas Foundries, TF, was heavily invested in the automotive industry, obtaining the certification was paramount to keeping the automotive work. BTW - Alan Adams was the General Manager / VP at the time - the "big dog" over the iron and steel foundries, paint shop, machine shop, and trucking line.
I was talking to a friend of mine from the TF days and the subject of this came up - the smoking gun letter of the "Dog and Pony Show" . Anytime either one of us encounters someone that doesn't want to do their job or what they are supposed to be doing - this memo comes up. Talk about a well worded strong management letter that got the point clearly across. This should be in management text books everywhere of how to motivate people to do critical jobs. Let me tell you what, at the end of the day TF passed the quality audits as from the date of the memo forward, everyone pulled together and made it happen. There were no excuses.
At Synchro32, we are all a dedicated hard-working team of individuals spread across the globe. As I type this, Richy is in Malaysia and Simon is getting ready for his first trip of 2011 back to North America. The Synchro32 "road show" is hot on the road. At Synchro32, there is not a "dog and pony" show as everyone knows what they need to do and are supposed to do.
Until next time, see you on down the road.
Shane
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